Inspired by a recent article in WIRED, I've taken it upon myself to push United Airlines and myself into the 21st century. While the article, and much of the issue, is dedicated to transparency, I haven't received any official approval from United to begin this blog, nor can I guarantee that they won't shut me down. With that said, I'll continue.
I post anonymously for the reason expressed above. If, or when, anyone ventures to this blog, that may change. For now, I will tell you that I am a United employee with slightly over 5 years of experience with the company. I work in the Marketing division and have little-to-no understanding of how we get planes off the ground each day. In fact, based on United's level, or lack of, technical advancement on the internet, the fact that our planes depart at all is mind boggling to me. Obviously there are a great deal of things about the company that I don't know, but I hope to expand my knowledge as I begin this blog. I look forward to feedback from other employees, frequent flyers and anyone with any interest in how our company works.
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Inside United Airlines HQ -- 77 West Wacker, Chicago, Illinois
UAUA (NASDAQ)
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- WindyChatter
- Chicago, IL, United States
- Posts expressed here are not necessarily supported by United Airlines and its subsidiaries, nor do I represent their views and/or opinions.
Blog Archive
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2007
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Apr 2007
(11)
- "Just drive in and get a Coke, 'f yer thirsty."
- Orient Express of the Skies
- Freddie Awards: Industry Impact Award
- UAL Corporation Reports Improved First Quarter Res...
- Now Open: New Denver airport facility
- Flyclear: Fast-Track security
- #2 of 20 most profitable companies
- A house divided...
- How does Fresh Start Accounting effect Mileage Plus
- 77 W. Wacker
- Good Friday -- Good Start
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Apr 2007
(11)
4 comments:
I've been reading this blog since I saw it on a link somewhere. Keep it up. Big UA fan here and I fly them regularly.
The Wired article was great and kudos to you for getting this blog started.
Since you work in marketing and likely have some understanding of the message UAL is trying to portray, you're probably alright. But I'd watch my back for a little while... particularly if this blog takes off (har).
Thanks, matt. I'll keep an eye out for Glenn and mind my p's and q's. Feel free to call me out if I start to recycle too much of the marketing lingo. I don't want this to become spin city.
I am a fellow UAL employee and I congratulate you on your United Channel 10 Blog. I look forward to your postings in the coming days and months, particularly from a marketing perspective.
To be kind, current managerial leadership is a disappointment. For a very long time, I've felt the left hand at United didn't know what the right hand was doing. My perception has been that each department seemed to be so focused on internal budgets and planning that they lacked an understanding of how those decisions might have negatively impacted the budget or daily operations of another department. Inter-departmental communication at UAL is awful; as is the outdated technology that employees are stuck with. It is hard to believe there are still Westinghouse computer terminals at a few locations that are nearly 30 years old, but it is true! Employees just shake their heads and work around what doesn’t work to keep the customers coming back.
I sincerely hope that you continue providing a little transparency of the inner workings at HDQ. I’ve had the occasion to frequent WHQ over the years and I agree with your observation that there is a “feeling of despair” that WHQ seems to instill in some employees. I’ve also noticed the long standing historical display case at WHQ simply disappeared one day. How sad that our current stewards of the company don’t seem to value the rich history and pride that we employees of UAL do.
Equally sad, after 30 years, I've divorced emotionally from United and view my job as a neccessary evil. I come to work, do my job and go home. At least I have memories of a time when it was fun to come to work.
Again, congratulations.
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